Duties/Responsibilities:

• Responsible for revenue cycle management, including billing providers, ensuring payments are collected and reconciling both.
• Intake of clients.
• Verifying insurance programs.
• Credentialing.
• Answers and transfers phone calls, screening when necessary.
• Welcomes and directs visitors and clients when in the office.
• Maintains filing systems as assigned.
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
• Responds to and resolves administrative inquiries and questions.
• Maintains a system for recording expenses and the use of petty cash.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Prefer experience with IntakeQ and OfficeAlly platforms.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Ability to work independently.

Education and Experience:

• Three to five years of experience in an administrative role.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.