Beverage Service Technician - Philadelphia PA Area
Philadelphia, PA
Full Time
Entry Level
Mask-Et Services LLC is looking to add a Beverage Service Technician to their team.
We are currently seeking a self-reliant, detail-oriented Beverage Service Technician to join our team for the Philadelphia PA area.
We are a small family owned and operated business that is based out of York, PA. Our main goal is to make our customers the #1 priority. Specializing in Espresso and Coffee brewer repair and maintenance, we aim to provide our customers with excellent personal service and timely maintenance at a reasonable cost.
Although small, we do offer benefits for full-time employees including affordable medical, dental and vision insurance, accrued vacation/personal time, and 8 paid holidays along with a company supplied vehicle, tools, and shirts. Our service technicians are responsible for driving to and from customer sites to complete various tasks such as: diagnosis, repair, and maintenance on many different beverage machines such as espresso machines, coffee brewers and grinders without on-site supervision. Our service technicians will attend classes, on-line seminars and/or internal training workshops as needed. If you are looking for a unique career and enjoy coffee, this may be the career for you.
Essential Functions
We are currently seeking a self-reliant, detail-oriented Beverage Service Technician to join our team for the Philadelphia PA area.
We are a small family owned and operated business that is based out of York, PA. Our main goal is to make our customers the #1 priority. Specializing in Espresso and Coffee brewer repair and maintenance, we aim to provide our customers with excellent personal service and timely maintenance at a reasonable cost.
Although small, we do offer benefits for full-time employees including affordable medical, dental and vision insurance, accrued vacation/personal time, and 8 paid holidays along with a company supplied vehicle, tools, and shirts. Our service technicians are responsible for driving to and from customer sites to complete various tasks such as: diagnosis, repair, and maintenance on many different beverage machines such as espresso machines, coffee brewers and grinders without on-site supervision. Our service technicians will attend classes, on-line seminars and/or internal training workshops as needed. If you are looking for a unique career and enjoy coffee, this may be the career for you.
Essential Functions
- Efficiently troubleshoot, diagnose, repair, maintain and install Espresso and Coffee equipment. Training provided.
- Recognize and troubleshoot electrical, mechanical and plumbing problems onsite for customers.
- Read electrical and mechanical schematics.
- Maintain machines which are consistent with the company image and a professional appearance.
- Exhibit good communication skills and provide excellent customer service at all times.
- Responsible for inventory of company provided parts, equipment, and vehicle. Responsible for keeping parts stocked and vehicle clean.
- Work with dispatch to ensure schedule is maintained and delays are properly communicated with customer.
- Understand and strictly following company processes, procedures, and safety regulations.
- Effective use of company provided devices for use to drive schedule, inventory, and accurately record customer services.
- Hours are 8:00 am to 5:00 pm, Monday through Friday with weekend, on-call rotation. Hours can vary based on needs of business and may exceed a regular 8-hour day and/or more than 40-hour work week.
- Always present a professional appearance and handle customers in a positive, professional manner. Punctual and reliable with schedule.
The above requirements are representative of minimum knowledge, skills, and abilities. To perform this job successfully, the individual will possess the ability and aptitude to perform each duty proficiently.
Education and Other Requirements
- High school diploma or equivalent required.
- Valid driver's license and clean driving record.
- Previous experience in foodservice appliance repair, a plus but not necessary.
- Maneuvering of heavy equipment up to 75lbs of lifting required.
- Strong mechanical and electrical aptitude, with ability to read and understand schematics and wiring diagrams.
- Ability to operate basic hand and power tools as well as job related specialty tools.
- Ability to communicate effectively both verbally and in writing.
- Good computer skills (basic knowledge)
- Must be highly flexible, able to work independently, able to prioritize schedule, and handle a few different jobs per day.
- Liking Espresso or Coffee is helpful.
- Ability to perform very active positions: standing, walking, bending, kneeling, stooping, and crouching.
- Ability to lift and/or move up to 100 pounds.
- Ability to spend significant time traveling in a company vehicle, daily
- Manual dexterity required for working with tools and computers.
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